4.5 MANAGING CONFLICT SITUATIONS

NONVIOLENT COMMUNICATION (NVC)

The Nonviolent Communication (NVC) model is a way of communicating needs in an effective and not provocative way, which facilitates understanding and conflict resolution.

In the short video below you can find out more about components of nonviolent communication.

Now, let’s practice the knowledge on NVC with an exercise.

Nonviolent communication is strictly related to the concept of “assertiveness”. Have you ever met this concept before? How would you define it? If you are not a native English speaker, is there a direct translation of “assertiveness” in your language? 

The following video will help you clarify this concept

Assertiveness can be defined as the ability to speak up for ourselves in a way that is honest and respectful. When you are involved in a cross-cultural short or long term voluntary experience, you might encounter challenging situations, conflicts, misunderstandings or situations when people have different opinions. By practicing NVC and assertiveness, you will be able to better explain your needs, your perspectives and your ideas without hurting other’s people feelings and respecting different perspectives.