Abiola, S. (2020). Communication Skills for Effective Leadership: A Guide for Women. International Journal of Academic Research in Business and Social Sciences, 10(5), 323-335.

Types of communication

“Communication and Gender” by Robin Lakoff (2019) This book discusses how language and communication are used differently by men and women, and how gender influences communication.

“The Art of Communicating” by Thich Nhat Hanh (2012) This book, written by a Vietnamese Zen master and peace activist, explores how mindful communication can help to improve relationships and foster peace.

“We Need to Talk: How to Have Conversations That Matter” by Celeste Headlee (2017) In this book, Headlee, a journalist and radio host, offers practical advice on how to have meaningful conversations and communicate effectively.

“The Confidence Code: The Science and Art of Self-Assurance—What Women Should Know” by Katty Kay and Claire Shipman (2018) This book discusses how communication plays a role in building confidence, and offers insights and strategies for women to improve their communication skills.

“The Empathy Effect: Seven Neuroscience-Based Keys for Transforming the Way We Live, Love, Work, and Connect Across Differences” by Helen Riess (2018) In this book, Riess, a psychiatrist and expert in empathy, discusses how empathy and effective communication can help to bridge divides and foster understanding across differences.

Ethical Communication:

Arnett, R. C. (2019). Communication ethics in an age of polarization. Communication Research and Practice, 5(4), 330-344.

Bivins, T. H. (2016). Ethics and professional practice for journalists. Routledge.

Cheney, G., Christensen, L. T., Zorn Jr, T. E., & Ganesh, S. (Eds.). (2017). The Routledge handbook of critical organizational communication. Routledge.

Reference: Soukup, P. A. (2019). Ethical Communication in a Digital Age. Routledge.

North-South Communication:

African Men and Hollywood Stereotypes (3 min). African Men react to offensive stereotypes the American film industry perpetuates about them.

Castells, M. (2010). The rise of the network society: The information age: Economy, society, and culture (Vol. 1). John Wiley & Sons.

Giles Bolton: Aid and other dirty business (2007). “Do you know why Africa is so poor? What really happens to your aid money? Why globalization is failing he world’ poorest continent – yet ends up costing us as well?” Paulo Freire: Pedagogy of the Oppressed (1993). Milestone about the education of political value/power.

Fairy Tale of Equality. Power and Solidarity in North-South Partnerships. 2016 (glokal e.V.). Includes a checklist for reflection and practical transformation for NGOs working in a context of global justice as well as interesting articles on the topic.

MTV Decoded with Franchesca Ramsey (usually about 5 min). Great video series explaining and discussing racism and stereotypes. 

Servaes, J., & Carpentier, N. (Eds.). (2018). Handbook of communication for development and social change. Springer.

Tom Butler: Overdevelopment, overpopulation, overshoot (2015). Pictures around related issues all around the world. 

White Charity (47 min). Documentary about whiteness and race in charity commercials and how it is connected to whiteness in society and the white saviour complex.

Controversial topics:

Ritchin, F. (2013). Bending the frame: Photojournalism, documentary, and the citizen. Aperture Foundation.

Sontag, S. (2003). Regarding the pain of others. Farrar, Straus and Giroux.

Propaganda & Fake News:

Aalberg, T., Esser, F., Reinemann, C., Strömbäck, J., & De Vreese, C. H. (Eds.). (2016). Populist political communication in Europe. Routledge.

Wardle, C., & Derakhshan, H. (2017). Information disorder: Toward an interdisciplinary framework for research and policy making. Council of Europe.

Annihilating empathy, references tips

Use a variety of media:

Martin, L. A., & Nakayama, T. K. (2010). Experiencing intercultural communication: An introduction. New York: McGraw-Hill.

Provide context:

Cottle, S. (2011). Global crises and the media. New York: Peter Lang.

Limit graphic images:

Pomerantz, J. R. (2014). Ethics in public relations: A guide to best practice. Kogan Page Publishers.

Be respectful:

Eldridge, S. (2015). The ethics of journalism: Individual, institutional and cultural influences. Routledge.

Consider the audience:

Delli Carpini, M. X., & Williams, B. A. (2001). Let us infotain you: Politics in the new media era. In Mediated Politics: Communication in the Future of Democracy (pp. 160-181). Cambridge University Press.

Provide resources for support:

Vasterman, P., & Peters, O. (2013). Mass media and crises: Exploring how media ecology influences crisis communication. Journal of Communication Management, 17(3), 243-257.

Technical elements of communication:


“Crisis Communication and Crisis Management: An Overview” by Timothy Coombs (2012) discusses the importance of understanding the purpose of crisis communication in order to develop an effective response plan.


“Audience Segmentation in Public Health: An Overview” by Morgan et al. (2017) provides guidance on how to effectively segment audiences based on factors such as demographics, attitudes, and behaviors.

“Plain Language: A Promising Strategy for Clearly Communicating Health Information and Improving Health Literacy” by Rudd et al. (2007) discusses the importance of using plain language to ensure that health information is accessible to everyone.


“Effective Risk Communication: The Role and Responsibility of Government and Nongovernment Organizations” by Covello et al. (2001) provides guidance on how to communicate risk information in a clear and effective way.

“The Power of Simple Language” by Daniel Oppenheimer and Erikka Vaughan (2019) discusses the benefits of using simple language in communication.


“When to Communicate About Emerging Risks” by Carlini and Nesbitt (2015) provides guidance on how to determine the appropriate timing for disclosing information about emerging risks.

“Crisis Communication Timing and the Coordinated Crisis Response” by Wooten and James (2008) discusses the importance of timing in crisis communication.


“Transparency in Health and Health Care in the United States: Law and Ethics” by Rothstein et al. (2010) discusses the ethical and legal principles underlying transparency in healthcare.

“Transparency: The Key to Effective Crisis Communication” by Timothy Coombs (2014) discusses the importance of transparency in crisis communication.


“Improving the Accessibility of Health Information: Is Plain Language Enough?” by Brega et al. (2015) discusses the need for multiple strategies, including plain language and multimedia, to ensure that health information is accessible to all.

“Social Media for Public Health: An Exploratory Policy Analysis” by Thackeray et al. (2012) discusses the use of social media as a channel for public health communication.

Visual identity of a communication Plan

American Marketing Association. (2021). What is Brand Identity and How to Create a Great One: A Complete Guide for Marketers.